Returns & Exchanges

At Thunderbird Skin, we want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization code.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring that all seals are intact and the product is protected from damage during transit.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.